Book Review: An American Family by Khizr Khan

‘An American Family’ is literally one of the few Advanced Reader Copies or ARCs that I finished reading within days of receiving it via NetGalley. I was curious to read … Continue reading Book Review: An American Family by Khizr Khan

Beyond Customer Experience, Mapping the Customer’s Journey (notes)

Data, like milk, is best consumed fresh; the longer we take to analyze it, the more likely we are to lose the thread that connects it to its original meaning. … Continue reading Beyond Customer Experience, Mapping the Customer’s Journey (notes)

Love is in the Air! Love for Books!

All the books listed below are on my wishlist for Spring 2016. Seriously. Education & Leadership  Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, … Continue reading Love is in the Air! Love for Books!

Selections from Aya de Leon’s”On Pandering, White Women as Scapegoats, and the Literary Industry as a Hand-me-down”

“I don’t disagree with James about the phenomena he observes: a literary industry with white women in gatekeeping roles and with white women set up as the archetypal consumer to … Continue reading Selections from Aya de Leon’s”On Pandering, White Women as Scapegoats, and the Literary Industry as a Hand-me-down”